Frequently Asked Questions

Everything you need to know to elevate your living space.

What is the typical shipping timeframe for Aesthesy decor?

Standard shipping usually takes 5-7 business days. For larger furniture items or custom pieces, delivery may take between 2-3 weeks depending on your location.

Do you offer international shipping?

Currently, we ship to select countries worldwide. Shipping costs and delivery times vary by region and are calculated at checkout.

What is your return policy for home accents?

We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.

Are your materials sustainably sourced?

Yes, Aesthesy is committed to sustainability. We partner with artisans who use eco-friendly materials and ethical manufacturing processes for our collections.

What should I do if my order arrives damaged?

Please inspect your order upon receipt. If an item is damaged, contact our support team within 48 hours with photos of the damage to initiate a free replacement.

Can I track my order in real-time?

Once your order is dispatched, you will receive a confirmation email with a tracking number and a link to monitor your shipment's progress.